National Helplines

National Domestic Violence Helpline:


0808 2000 247


The 24/7 freephone National DV Helpline can provide confidential advice for women experiencing domestic abuse, or others calling on their behalf, from anywhere in the UK. They can also point you towards domestic abuse organisations in your area.

Women’s Aid:


Women’s Aid is the key national charity working to end domestic violence and abuse against women and children. They co-run the National DV Helpline
with Refuge.



0800 1111


ChildLine is a national counselling service for children and young people. If you’re a young person and you’re worried about something, big or small, you can speak to someone about it by calling ChildLine.

NSPCC Helpline:


0808 800 5000


If you are an adult and you have concerns about a child, you can get free, confidential advice by calling the NSPCC Helpline, available 24hrs a day.

Rape Crisis:


0808 802 9999


Freephone helpline for women and girls who have been raped or sexually assaulted. The helpline is open daily 12 – 2.30pm and 7pm – 9.30pm, for advice and support.

Men’s Advice Line:


0808 801 0327


Providing help and support for male victims of domestic violence. Calls are free. The helpline is open Mon to Fri, 10am – 1pm and 2pm – 5pm.


National Lesbian, Gay, Bisexual and Trans+ Domestic Abuse Helpline

We support all LGBT+ people who’ve experienced hate crime, domestic abuse or sexual violence

0800 999 5428 – National Lesbian, Gay, Bisexual and Trans+ Domestic Abuse Helpline


Monday to Friday 10:00am – 5:00pm

Wednesday to Thursday 10:00am – 8:00pm



0808 802 4040


Respect runs a confidential helpline for domestic violence perpetrators (male or female). They offer information and advice to support perpetrators stop their violence and change their abusive behaviours.

Helpline is open Mon – Fri, 10am – 1pm and 2pm – 5pm.

Revenge Porn Helpline:


0845 6000 459


A dedicated support service for anyone affected by this issue in the UK. Victims come from all backgrounds, male and female, aged 18 – 60. Some incidents are perpetrated by ex partners, some by strangers, via hacking or stolen images.

Suffolk Helplines

The Ferns:


0300 123 5058


24hr Helpline. The Ferns is a SARC (Sexual Assault Referral Centre). They offer medical care and emotional support to any victim of rape and sexual assault.

Suffolk Rape Crisis:


0800 0850 520


Local support and confidential advice for women who have experienced rape or sexual assault. Helpline is open Tues and Thurs, 7pm – 9pm.

Suffolk Safeguarding Partnership – Connect First

0808 8004005

Our purpose is to work together and make sure there are arrangements for safeguarding people with care and support needs and act to minimise risk of harm and adopt a zero tolerance to abuse and neglect. Safeguarding is more than protection. It also means protecting the safety, independence and wellbeing of children and adults with care and support needs.

Human beings should live free from abuse, harm, exploitation and neglect.


Lighthouse Women’s Aid:

Head Office: 01473 220 770
For Advice: 01473 228 270


Lighthouse is a registered charity based in Suffolk. We provide advice, support and safe accommodation to women, young people and children who are experiencing or who have experienced domestic abuse. Our Community Centre based in Ipswich offers a wide variety of courses and support groups.