National Helplines

National Domestic Violence Helpline:


0808 2000 247


The 24/7 freephone National DV Helpline can provide confidential advice for women experiencing domestic abuse, or others calling on their behalf, from anywhere in the UK. They can also point you towards domestic abuse organisations in your area.

Women’s Aid:


Women’s Aid is the key national charity working to end domestic violence and abuse against women and children. They co-run the National DV Helpline
with Refuge.



0800 1111


ChildLine is a national counselling service for children and young people. If you’re a young person and you’re worried about something, big or small, you can speak to someone about it by calling ChildLine.

NSPCC Helpline:


0808 800 5000


If you are an adult and you have concerns about a child, you can get free, confidential advice by calling the NSPCC Helpline, available 24hrs a day.

Rape Crisis:


0808 802 9999


Freephone helpline for women and girls who have been raped or sexually assaulted. The helpline is open daily 12 – 2.30pm and 7pm – 9.30pm, for advice and support.

Men’s Advice Line:


0808 801 0327


Providing help and support for male victims of domestic violence. Calls are free. The helpline is open Mon to Fri, 10am – 1pm and 2pm – 5pm.

Broken Rainbow:


0300 999 5428


Broken Rainbow is the national domestic violence charity for gay, lesbian, bisexual and transgender people, offering advice, support and referral services to LGBT people experiencing homophobic, transphobic and same sex domestic violence.

Helpline is open Mon 2pm – 8pm, Wed 10am – 5pm, Thurs 2pm – 8pm.



0808 802 4040


Respect runs a confidential helpline for domestic violence perpetrators (male or female). They offer information and advice to support perpetrators stop their violence and change their abusive behaviours.

Helpline is open Mon – Fri, 10am – 1pm and 2pm – 5pm.

Revenge Porn Helpline:


0845 6000 459


A dedicated support service for anyone affected by this issue in the UK. Victims come from all backgrounds, male and female, aged 18 – 60. Some incidents are perpetrated by ex partners, some by strangers, via hacking or stolen images.

Suffolk Helplines

The Ferns:


0300 123 5058


24hr Helpline. The Ferns is a SARC (Sexual Assault Referral Centre). They offer medical care and emotional support to any victim of rape and sexual assault.

Suffolk Rape Crisis:


0800 0850 520


Local support and confidential advice for women who have experienced rape or sexual assault. Helpline is open Tues and Thurs, 7pm – 9pm.

Lighthouse Women’s Aid:

Head Office: 01473 220 770
For Advice: 01473 228 270


Lighthouse is a registered charity based in Suffolk. We provide advice, support and safe accommodation to women and children who are experiencing or who have experienced domestic abuse. Our Community Centre based in Ipswich offers a wide variety of courses and support groups.


Our Independent Domestic Violence Advisors offer one to one support for high risk victims of domestic abuse for women going through the justice system and the courts due to domestic abuse. Our 24hr helpline provides confidential and non-judgmental advice to women, or others calling on their behalf. Between 5pm and 9am, please leave a message and we will call you back within 15mins.


Our 24 hour helpline provides confidential and non-judgemental advice to women, or others calling on their behalf. Between 5pm and 9am, please leave a message and we will call you back within 15 minutes.