Who we are

 

We have been providing safe and supportive refuge in Ipswich since 1976.

 

We also offer an Independent Domestic Violence Advisor Service, a range of community services and courses to support women and children to rebuild their lives after domestic abuse.

 

Our People

Our Aim

‘We aim to do this by raising awareness, providing a safe, supportive environment and by developing and implementing preventative and therapeutic services’

 

Our mission

‘Our mission is to support and empower women and children affected by domestic abuse or violence’


What we do

 

Women’s Centre: We run a women and children’s wellbeing centre in central Ipswich. This is a service for Suffolk and is open to all women and children. The centre provides a one-stop shop of advice and information for women and children (particularly those who are suffering or have suffered domestic abuse), whilst presenting an opportunity for all women and children across the county to develop new skills and come together within a safe and caring environment.

 

We support all women, children and young people welcoming them to our centre and encouraging them to use our facilities to promote their independence and raise their confidence. Our staff are on hand to provide any support and information that may be required.

 

Our services are free, confidential and non-judgemental.

Refuge Services: We provide refuge accommodation to offer a safe, supported environment for women and their children requiring an emergency temporary home when they leave an abusive partner or family member.

 

We support women to access other agencies including help with accessing benefits, seek housing, registering with doctors, health visitors, antenatal care and legal advice. Welfare staff will help women and children to settle into refuge and regain their self esteem with daily support and sign posting to appropriate services and well being opportunities locally.

 

Our children’s service team will assist with the admission of children to schools and nursery places. They work one to one with the children to help them recover from the effects of domestic abuse and hold therapeutic play sessions. They will also provide childcare to enable mums to attend appointments.

 

Our resettlement team will be ready to help and support women and children when they feel ready to move on from refuge.


Independent Domestic Violence Advisor (IDVA) Service

 

The Countywide IDVA service provides a high quality frontline service to male and female victims at high risk of domestic abuse.

 

An IDVA will engage with the victim on a one to one basis, they will assess the current risk and offer each victim safety planning advice and personal/emotional support.

Their support will last as long as there is a perceived high risk to the victim. Once the risk has reduced victims will be referred to other services for longer term emotional and practical support.

 

IDVA’s work within a multi agency framework but are independent from the police and other statutory agencies.


24 Hour Emergency Helpline:

Helpline: 01473 745 111

 

Our helpline provides advice and support to women
experiencing domestic abuse.

 

More Helplines